Terms of Service

1. Introduction and Agreement

Welcome to BEVS (theonlywayisbevs.com). These Terms of Service (“Terms”) govern your access to and use of our website, applications, waitlist, and on-demand alcohol delivery services operated by BEVS (“we”, “us”, or “our”), headquartered in Basildon, Essex, United Kingdom.

By accessing our website, joining our waitlist, or placing an order, you agree to be bound by these Terms and our Privacy Policy and Cookie Policy.

2. Age Restriction & Challenge 25 Policy

Challenge 25 in Operation: We operate a strict Challenge 25 policy on all deliveries. If the recipient appears under 25, our delivery driver will request valid, government-issued photographic identification before handing over goods.

Acceptable Photographic ID:

• Valid, current Passport
• Valid UK or EU photocard Driving Licence
• Valid Proof of Age Standards Scheme (PASS) accredited card

Right of Refusal: We reserve the unconditional right to cancel delivery and return goods if the recipient cannot produce valid ID, appears under 18, appears intoxicated, or if a proxy purchase is suspected. In such cases, a restocking and return delivery fee may apply.

3. Service Areas and Delivery

Delivery Coverage: Our delivery operations will commence in London and expand to other cities and regions across the United Kingdom over time, as displayed on our coverage maps. We do not deliver outside our active licensed zones.

Handover Protocol:Alcohol deliveries must be received in person by an adult (18+) at the specified address. Deliveries cannot and will not be left unattended, on doorsteps, or in designated “safe places”.

4. Orders, Minimum Spend & Pricing

• Minimum Order Value: A minimum order spend of £20.00 (excluding delivery fees) applies to all delivery orders.
• Pricing & VAT: All prices are quoted in British Pounds Sterling (GBP) and are inclusive of UK VAT.
• Order Confirmation: An order is only accepted by us once you receive dispatch confirmation. We reserve the right to cancel orders prior to dispatch for inventory, pricing error, or licensing reasons.

5. Payment Terms & Security

Payments are made online via approved debit/credit cards or digital wallets (e.g. Apple Pay, Google Pay). All transactions are conducted via encrypted, PCI-DSS compliant third-party payment gateways. BEVS does not collect or store full payment card numbers.

6. Cancellations & Returns

Before Dispatch: You may cancel your order free of charge before it leaves our fulfillment facility.

Perishable & Sealed Items: Under the Consumer Contracts Regulations 2013, the 14-day statutory right of cancellation does not apply to goods that deteriorate rapidly or items sealed for health protection/hygiene that are unsealed after delivery.

Damaged or Incorrect Goods: If an item arrives damaged or incorrect, contact us within 24 hours of delivery with photo evidence, and we will issue a replacement or full refund.

7. Responsible Drinking

BEVS promotes responsible alcohol consumption. For confidential support, facts, and guidance, please visit Drinkaware.co.uk.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. You agree that the courts of England and Wales have exclusive jurisdiction.